At Empire no job is too big or too small to handle. And when an emergency arises we are happy to help. Like mentioned in previous posts these frigid temperatures can cause havoc to your plumbing/house and it is important to keep a close eye on your plumbing throughout the winter.
For one of our customers they unfortunately experienced the heart wrenching feeling of coming home from work and finding their basement flooding with water. The customer immediately contacted us and we were at the property to service the emergency within 30 minutes.
The technicians immediately investigated the situation and found that the customer had multiple pipes burst. This led to the basement flooding with nearly 1 foot of water. However, our technicians immediately located the main shut off valve and began draining out all water to restore/repair the basement and broken pipes. As you can see from the videos locating your main shut off valve is vital to keeping your home safe in the case if piping leaks or breaks. Even just a few minutes of water causes gallons of water to create costly damage.
Contact Empire Water Main & Sewer today 718-715-4862 if you are experiencing a plumbing emergency!!!
We service 24/7!!